This Privacy Notice explains how SkinSol Aesthetics Clinic (“SkinSol,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information. It also outlines your rights and how you can contact us with any privacy-related questions.
This policy applies to personal data collected when you:
● Visit our website
● Book appointments online
● Shop from our online store
● Interact with us on social media
● Visit our clinic
● Contact us via email, phone, or WhatsApp
● Participate in promotions or events
This notice also applies to any information we collect offline or through third-party platforms
we partner with.
Please note: Our website may contain links to external platforms, including:
● PesaPal –is a payment platform that is used to ensure secure payment for orders made
from the Skinsol website. Their data privacy statement can be accessed here
https://www.pesapal.com/privacy-policy
● Facebook, Instagram, WhatsApp – For marketing and communication
We are not responsible for the privacy practices of these third parties.
We collect the following types of personal information:
1. Contact Details
Full name, email, phone number, and address – to process appointments, product orders, and respond to inquiries.
2. Booking & Purchase Information
Service history, consultations, and product purchases to personalize your experience and provide effective treatments.
3. Account Registration
If you register on our website, we may store login credentials and saved preferences for faster service.
4. Payment Information
We collect billing details when you make purchases. Note: All payments are securely processed via PesaPal – SkinSol does not store full card details.
5. Device & Usage Data
This includes your IP address, browser type, pages visited, and session duration, collected via cookies to improve website performance.
6. Social Media Interactions
When you engage with us on Instagram, Facebook, or WhatsApp, we may collect your public profile name and any messages sent to us.
7. Event Participation & Surveys
We may collect details if you sign up for an event, training, or fill out a feedback form.
We use the data we collect to:
● Schedule appointments and send confirmations/reminders
● Process product purchases and deliveries
● Provide personalized skincare recommendations
● Respond to customer inquiries
● Send updates, offers, or newsletters (with your consent)
● Improve our website and customer experience
● Fulfill legal and regulatory obligations
We may share your data with:
● Authorized service providers, such as PesaPal for payment processing
● Delivery providers (i.e., cabs, riders), to ensure timely product delivery
● Professional service providers, such as email marketing tools or IT support, under strict
confidentiality
● Government or legal authorities, if required for compliance or lawful requests We never sell or rent your data.
● You have the right (under the circumstances and conditions, and subject to the exceptions set out in applicable law) to:
● Be informed that we are collecting personal data about you.
● Request access to your personal data that we have on record. This includes the right to know whether SkinSol holds any personal data about you and, if so, to obtain information on and a copy of that data.
● Request correction (rectification) of your personal data if it is inaccurate or incomplete.
● Object to and withdraw your consent to the processing of your personal data. This means you can request that SkinSol stops processing your personal data. Please note that withdrawing consent does not affect the legality of processing based on your prior consent. We may continue processing your data if we have a legitimate or legal obligation to do so.
● Request the erasure of your personal data. You may ask us to delete your data where it is no longer necessary for the purposes for which it was collected or where you have withdrawn your consent.
● Request restriction of processing of your personal data. This means you can limit how SkinSol processes your data under certain conditions — for example, with your consent only.
● Request data portability. You can request to receive a copy of the personal data you’vev provided to us in a structured, commonly used, and machine-readable format. You may also ask us to send that data to another service provider (data controller), where technically feasible. You can exercise these rights by contacting us via the details below.
We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, or misuse
If you have questions about this Privacy Notice or would like to make a data request, please
contact us at:
📧 info@skinsolaesthetics.com
🌐 https://skinsolaesthetics.com/
We may update this Privacy Notice occasionally. Any changes will be posted on this page with the updated effective date. We encourage you to review this notice regularly.
